Previous incidents

March 2026
No incidents reported
February 2026
Feb 27, 2026
1 incident

Sugar Cloud UK 01 is down

Downtime

Resolved Feb 27 at 08:25pm UTC

Sugar Cloud UK 01 recovered.

1 previous update
Feb 22, 2026
1 incident

Sales-I US 01, Sales-I US 02, and 2 other services are down

Downtime

Resolved Feb 22 at 10:42am UTC

Sales-I US 01 and Sales-I US 03 recovered.

3 previous updates
Feb 13, 2026
1 incident

Sugar Market UK API is down

Downtime

Resolved Feb 13 at 12:12am UTC

Sugar Market UK API recovered.

1 previous update
January 2026
Jan 20, 2026
1 incident

Sugar Cloud Premium US 02 and Sugar Cloud UK 01 are down

Downtime

Resolved Jan 20 at 10:25pm UTC

Sugar Cloud UK 01 recovered.

3 previous updates
Jan 15, 2026
1 incident

Sugar Cloud UK 02, Sugar Cloud AU 02, and 1 other service are down

Downtime

Resolved Jan 15 at 06:29pm UTC

Sugar Cloud UK 02 recovered.

5 previous updates
Jan 12, 2026
1 incident

Sugar Cloud DE 03 is down

Downtime

Resolved Jan 12 at 10:52am UTC

Sugar Cloud DE 03 recovered.

1 previous update
Jan 11, 2026
1 incident

Sugar Cloud AU 01 and Sugar Cloud AU 02 are down

Downtime

Resolved Jan 11 at 01:34am UTC

Sugar Cloud AU 01 recovered.

5 previous updates
Jan 09, 2026
1 incident

Sugar Cloud DE 02 is down

Downtime

Resolved Jan 09 at 07:58am UTC

Sugar Cloud DE 02 recovered.

1 previous update
Jan 08, 2026
1 incident

Sugar Cloud DE 02 is down

Downtime

Resolved Jan 08 at 08:05pm UTC

Sugar Cloud DE 02 recovered.

1 previous update
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