Previous incidents

December 2025
Dec 06, 2025
1 incident

Sales-I 25 UK Production and Sales-I 25 DE Production are down

Downtime

Resolved Dec 06 at 10:32am UTC

Sales-I 25 UK Production recovered.

3 previous updates
Dec 01, 2025
1 incident

Sugar Cloud US 03 is down

Downtime

Resolved Dec 01 at 07:45pm UTC

Sugar Cloud US 03 recovered.

1 previous update
November 2025
Nov 28, 2025
1 incident

Sugar Cloud US 14 is down

Downtime

Resolved Nov 28 at 11:47am UTC

Sugar Cloud US 14 recovered.

3 previous updates
Nov 27, 2025
1 incident

Sugar Market Mail App US is down

Downtime

Resolved Nov 27 at 06:15pm UTC

Sugar Market Mail App US recovered.

1 previous update
Nov 26, 2025
1 incident

Sugar Cloud US 14 is down

Downtime

Resolved Nov 26 at 10:18am UTC

Sugar Cloud US 14 recovered.

1 previous update
Nov 21, 2025
1 incident

Sales-I 25 US Production, Sales-I 25 UK Production, and 2 other services are ...

Downtime

Resolved Nov 21 at 09:54am UTC

Sales-I 25 UK Production and Sales-I 25 DE Production recovered.

4 previous updates
Nov 04, 2025
1 incident

Sugar Cloud US 01 is down

Downtime

Resolved Nov 04 at 10:36pm UTC

Sugar Cloud US 01 recovered.

1 previous update
Nov 03, 2025
1 incident

Sales-I 25 UK Production is down

Downtime

Resolved Nov 03 at 11:31am UTC

Sales-I 25 UK Production recovered.

1 previous update
October 2025
Oct 29, 2025
1 incident

Sales-I 25 US Production, Sales-I 25 UK Production, and 2 other services are ...

Downtime

Resolved Oct 29 at 10:40pm UTC

Sales-I 25 US Production recovered.

15 previous updates
Oct 20, 2025
1 incident

Sugar Market US API is down

Downtime

Resolved Oct 20 at 10:10am UTC

Sugar Market US API recovered.

1 previous update
Oct 19, 2025
1 incident

Sales-I 25 AU Production is down

Downtime

Resolved Oct 19 at 05:20am UTC

Sales-I 25 AU Production recovered.

3 previous updates
Oct 17, 2025
1 incident

Sugar Cloud Premium US 02 is down

Downtime

Resolved Oct 17 at 10:56pm UTC

Sugar Cloud Premium US 02 recovered.

3 previous updates
Oct 16, 2025
1 incident

Sales-I 25 AU Production is down

Downtime

Resolved Oct 16 at 05:20am UTC

Sales-I 25 AU Production recovered.

3 previous updates
Oct 10, 2025
1 incident

Sugar Cloud US 10 and Sugar Cloud AU 02 are down

Resolved Oct 10 at 09:07am UTC

Sugar Cloud US 10 went down.

2 previous updates
Oct 09, 2025
2 incidents

Some services are down

Degraded

Resolved Oct 09 at 11:34am UTC

Sales-I 25 UK Production recovered.

1 previous update

Sales-I 25 UK Production and Sales-I 25 DE Production are down

Degraded

Resolved Oct 09 at 11:02am UTC

Outage Resolved

10 previous updates
Oct 06, 2025
1 incident

Sales-I 25 US Production is down

Downtime

Resolved Oct 06 at 01:19am UTC

Sales-I 25 US Production recovered.

1 previous update
Oct 03, 2025
1 incident

Sales-I 25 US Production, Sales-I 25 UK Production, and 1 other service are down

Downtime

Resolved Oct 03 at 11:07pm UTC

Sales-I 25 UK Production recovered.

5 previous updates
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